Shop Policy
Last Updated: 23rd May 2023
Welcome to Love Yarn. We are dedicated to providing you with a seamless and enjoyable shopping experience. This Shop Policy outlines important information about our shop's practices to ensure clarity and transparency for our valued customers.
Product Information:
We make every effort to provide accurate and detailed product information, including images and descriptions. However, please note that variations in colors, sizes, and textures may occur due to differences in screens and manufacturing processes.
Ordering Process:
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Placing an Order: When you place an order with us, you will receive an order confirmation via email. This email confirms that we have received your order and payment.
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Order Changes: If you need to make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible after the order has been processed.
Payment:
We accept various secure payment methods, including credit/debit cards (including:
American Express, China UnionPay (CUP), Discover & Diners Club, eftpos Australia, Japan Credit Bureau (JCB), Mastercard, Visa), Alipay and iDEAL . Your payment information is encrypted and safeguarded, ensuring your financial details remain confidential.
Shipping & Returns:
Please refer to our Shipping & Returns Policy for information regarding shipping options, costs, delivery times, and tracking.
Customer Service:
Our dedicated customer service team is here to assist you with any questions or concerns you may have. Feel free to contact us at info@loveyarn.nl or visit our "Contact Us" page on the website.
Privacy & Security:
We are committed to protecting your privacy and securing your information. For more details, please refer to our Privacy Policy.
Intellectual Property:
All content on our website, including images, text, and designs, are protected by copyright. Reproduction or use of any content without our explicit permission is prohibited.
Updates to Shop Policy:
We may make updates to our Shop Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically.
By shopping with us, you agree to adhere to our Shop Policy. Your satisfaction is our priority, and we appreciate your trust in choosing Love Yarn.
Thank you for being part of our community and supporting our business!